Ms Quinn 2016-2017
Bailieborough Community School Leaving Cert Applied
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Business Phone Etiquette- The Do's and Don'ts. from Caroline Quinn on Vimeo.

Top 6 Ways to Get An Angry Customer to Back Down from Caroline Quinn on Vimeo.

evaluating_my_telephone_skills.pdf
File Size: 6 kb
File Type: pdf
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good_telephone_skills_an_example.pdf
File Size: 17 kb
File Type: pdf
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telephone_skills_observation_rubric.pdf
File Size: 20 kb
File Type: pdf
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planning_guide.pdf
File Size: 6 kb
File Type: pdf
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English at Work BBC Resources

english_at_work_ep15_final_120521_english_at_work_episode_15_audio_au_bb.mp3
File Size: 4317 kb
File Type: mp3
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120521155732_english_at_work_episode_15_final.pdf
File Size: 126 kb
File Type: pdf
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The importance of listening

1.1_connecting.mp3
File Size: 206 kb
File Type: mp3
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1.3_wrongnumber.mp3
File Size: 260 kb
File Type: mp3
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1.4_appointments.mp3
File Size: 248 kb
File Type: mp3
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telephone_skillls-connecting.pdf
File Size: 45 kb
File Type: pdf
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telephone_skills-wrong_number.pdf
File Size: 45 kb
File Type: pdf
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